Business Process Leader — RPA Business Analyst
Turning messy, manual workflows into automated, measurable process — across retail banking, financial services, and IT operations.
About
Extensive background across retail banking, financial services, and IT operations, with over 11 years managing teams in customer service, fulfillment, and SaaS support.
A solid four-year track record in Robotic Process Automation business analysis — scoping, building, and shipping automation projects end to end.
Proficient in data profiling and analysis using Python, SQL, Power BI, and Excel, with a working command of Agile, Waterfall, and Lean methodologies.
Focused on finding the automation that actually moves the metric, not just the automation that's easiest to build.
Work
Case studies in automation delivery, business analysis, and process optimization — the projects, the tooling, the outcomes.
Open Portfolio →Motivational stories drawn from Indian mythology, history, and spiritual literature.
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